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ESG performance indicators

Continuous improvement of our sustainability performance

Impact area

Indicator

Measure

Unit

2019

2018

% change

Above-average sustainable investments

GRESB

Percentage above-average sustainable investments total portfolio

%

81%

79%

3%-point

GRESB

Percentage Dutch funds with GRESB 4/5 stars

%

100%

94%

6%-point

GRESB

Percentage of GRESB 4/5-star ratings in the regional mandates

%

35%

41%

-5%-point

GRESB

GRESB coverage total portfolio

%

94%

92%

1%-point

GRESB

GRESB coverage of Dutch funds

%

100%

100%

0%-point

GRESB

GRESB coverage of the regional mandats

%

79%

75%

4%-point

Investing in sustainable real estate

Impact area

Indicator

Measure

Unit

2019

2018

% change

Sustainable building certificates

BREEAM or GPR

Share of sustainable building certificates based on m2 (BREEAM or GPR) (GRI-CRESS: CRE8)

%

98%

62%

36%-point

Reducing environmental impact

Impact area

Indicator

Measure

Unit

2019

2018

% change

Energy labels

EPC

Share of energy labels based on m2 (GRI-CRESS: CRE8)

%

100%

100%

0%-point

Share of green energy labels based on m2 (A, B or C label)

%

98%

95%

3%-point

Average energy index

#

1.10

1.15

-4%

Number of DUO Labels

#

523

521

0%

Impact area

Indicator

Measure

Unit

2019 (Abs)

2018 (Abs)

% change (LfL)

Energy

Electricity

Total electricity consumption (GRI: 302-2)

MWh

20,296

21,234

-8.1%

Gas

Total gas consumption (GRI: 302-1)

3,855

7,663

-3.0%

District heating and cooling

Total consumption district heating and cooling (GRI: 302-2)

10,435

18,145

-8.6%

Total

Total energy consumption all sources (GRI: 302-2)

34,586

47,043

-7.7%

Energy intensity

Average energy intensity of the buildings (GRI-CRESS: CRE1)

kWh/m²/jaar

28

38

-7.7%

Coverage ration data energy and CO2

 

137 of 191

126 of 170

 

CO2 emissions

Direct

Scope 1 (GRI: 305-1)

tonnes CO2e

743

1,478

-3.0%

Indirect

Scope 2 (GRI: 305-2)

12,636

14,156

-8.1%

Total

Total CO2 emissions (GRI: 305-2) Scope 1 and Scope 2

13,379

15,634

-7.9%

Total CO2 emissions after offsetting

2,095

3,827

-6.8%

CO2 emission intensity

Average CO2 intensity of the buildings (GRI-CRESS: CRE3)

kg CO2e/m²/jaar

11

13

-7.9%

Water

Total

Total water consumption (GRI:303-1)

97,910

100,305

-1.5%

Water intensity

Average water intensity of the buildings (GRI-CRESS: CRE2)

m³/m²/year

0.40

0.37

-1.5%

Waste

Total

Total waste by weight (GRI: 306-1)

tonnes

933

870

10.2%

Recycling percentage

%

25%

28%

-5.9%

Improving stakeholder value

Impact area

Indicator

Measure

Unit

2019

2018

% change

Stakeholder engagement

Tenant satisfaction

Response percentage (GRI: 102-43)

%

55%

58%

-3%

Average total score (GRI: 102-43)

#

7.3

7.3

0%

Promote sustainability in the chain

Considerate Constructors Scheme

Number of registered building sites

#

22 (of 64)

20 (of 60)

 

Percentage of registered building sites (acquisition price)

%

51%

46%

5%

Responsible organisation

Impact area

Indicator

Measure

Unit

2019

2018

% change

Sustainable agreements

Rental contracts

Number of new rental contracts

#

4,338

4.248

2.1%

  

Number of sustainable rental contracts (green leases)

#

397 (van 19,517)

120 of 18,349

1.38%

Environmental data head office

Impact area

Indicator

Measure

Unit

2019 (abs)

2018 (abs)

% change (LfL)

Energy

Electricity

Total electricity consumption

MWh

na

551

 

Share of electricity from renewable sources

na

0

 

Gas

Total gas consumption (GRI: 302-1)

na

0

 

District heating and cooling

Total district heating and cooling (GRI: 302-2)

na

574

 

Percentage locally generated heating and cooling

na

0

 

Total

Total energy consumption all sources (GRI: 302-2)

na

1,125

 

Energy intensity

Energy intensity head office gross floor area (GRI-CRESS: CRE1)

kWh/m²/year

na

128

 

Data Energy

Coverage data Energy and CO2

 

na

1 of 1

 

Waste

Total

Total waste by weight (GRI: 306-1)

tonnes

27,011

22,774

19%

Recycling percentage

%

36%

33%

3%-punt

Mobility

Distance

Lease cars

km

1,871,415

2,078,245

-10%

Public transport

569,201

402,987

41%

Air travel

1,181,059

1,258,131

-6%

CO2 emissions

Direct

Scope 1 (GRI: 305-1)

ton CO2e

na

310

 

Indirect

Scope 2 (GRI: 305-2)

na

268

 

Total

Total CO2 emissions (GRI: 305-2) Scope 1 and 2

na

579

 

Total CO2 emissions after compensation

na

579

 

CO2 emission intensity

CO2 intensity head office (GRI-CRESS: CRE3)

kg CO2e/FTE/year

na

0.3

 

CO2 intensity mobility (GRI-CRESS: CRE3)

kg CO2e / FTE / year

na

3.1

 

CO2 intensity total (GRI-CRESS: CRE3)

kg CO2e / FTE / year

na

3.4

 
 

Total

Total water consumption (GRI:303-1)

na

1,758

 

Water intensity

Water intensity head office (GRI-CRESS: CRE2)

m³/FTE/year

na

10.3

 
Social data

Impact area

Indicator

Measure

Unit

2019

2018

Employees

Contract (incl. proportion of women)

Number of employees (GRI: 401-1)

FTE

184.7 (31.6)

169.7 (33.8)

Full-time contract percentage (GRI: 401-1)

%

71.8 (21.4)

74% (21.7)

Part-time contract percentage (GRI: 401-1)

%

28.2 (72.7)

26% (74)

Temporary contract percentage (GRI: 401-1)

%

9.8 (63.2)

11%(45)

Permanent contract percentage (GRI: 401-1)

90.2 (34.2)

89% (34)

Health

Absenteeism (GRI: 403-3)

%

3.1%

2.6%

Staff turnover

Staff turnover percentage (GRI: 401-2)

%

1.7%

5.4%

Emloyee satisfaction

Employee engagement - survey response percentage (GRI: 103)

%

95.1

see 2017

Average satisfaction score (GRI: 103)

#

7.8

see 2017

Employee engagement score

8.1

see 2017

Employee enthusiasm score

7.9

see 2017

Equality & diversity

Percentage of women (GRI: 405-2)

%

35.9%

35.4%

Percentage of women in senior management (GRI: 405-2)

21.7%

19.2%

Training & development

Number of internships and graduate positions

#

3

4

Age (incl. proportion of women)

<30

Ratio

10.9 (33.3)

7.4 (31)

30-40

28.6 (23.6)

28.6 (28)

40-50

38.0 (39.7)

38.3 (37)

50-60

17.7 (41.2)

19.4 (35)

>60

4.7 (55.6)

6.3 (45)

Clients

Investor satisfaction

Response percentage (GRI: 102-43)

%

na

na

Average total score (GRI: 102-43)

#

7.8

na

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